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A top rated insurance company.
After shopping several companies for pricing, I came across Bamboo and was placed in contact with Richard L. Outstanding customer service and was able to help me with a new policy which was half the price of what I am currently paying, Thank you, Bamboo and I will refer all my friends to you!
Daniel M. | Sitejabber Review
I am in California and just received a non renewal notice from the company I have been insured by without a claim for 32 years. I started investigating other companies and found that most are not writing new policies in California. I received quotes from several agencies but the coverage was less and the premium much higher. The exception was Bamboo. The agent took my information over the phone and I was approved within minutes. The whole process was not only very easy but the coverage and premium were comparable to my old policy and I was able to set up coverage to start when my old policy expires. Very good experience.
Stacey | Google Review
I found this insurance company because it's been hard to find home insurance coverage in CA as of late. But I've been thoroughly impressed with their communication when there was a leak in my house with damage to my garage. It took them about a week to review the claim and get it all fixed. I believe some people said they might be slow but that hasn't been my experience at all. Collins, my adjuster, sent out an inspector and got everything up and going so fast! Can't recommend & thank them enough.
Michael D. | Google Review
Personal and effective. Noah L. was able to help me find the right plan and coverage in 24 hours for our home in California, where it has become extremely difficult to obtain coverage. His efforts are very much appreciated and the best I've received from someone on this industry.
Adam R. | Sitejabber Review
We were shopping around for insurance for a new property and only one company provided a quote for a ridiculous amount! My awesome agent referred me to Bamboo Insurance and Tina was able to offer us such a great quote we accepted. Tina took care of everything, and we couldn't be happier. Thank you, Bamboo Insurance, but more importantly thank you Tina!
Guillermina H. | Sitejabber Review
I filled out information for an online quote after business hours on a Friday. I received an automated e-mail saying the company would contact me during business hours on Monday and asked me to respond to a few extra questions. I sent those over and first thing on Monday morning I had a quote that was reasonable. I had a few extra questions that Cooper quickly answered and was readily available to take my phone call. Getting home insurance in Southern California is quite difficult these days and I was happy to get a reasonable quote.
Dawn K. | TrustPilot Review
Very responsive. In this climate I found that after contacting many insurance companies regarding homeowners insurance I receive no response, even after two weeks waiting! Bamboo responded right away. The experience was painless and the agents were professional and quick.
I appreciate the great customer service, given the reluctance to insure homes these days.
Robin G. | TrustPilot Review
Bamboo Insurance covered almost all the major expenses of my complex home repair and recovery from a major slab leak. My Bamboo Insurance Advocate, Ms Jarnae G., consistently demonstrated knowledgeable, helpful and friendly performance at a very high level.
Larry V. | Sitejabber Review
Customer service was phenomenal. My agent was helpful and explained the policy very well.
Lucy A. | Sitejabber Review
Bamboo home insurance was the best thing I could have done. The agent I worked with was outstanding in helping us get fire insurance, which in California is getting ridiculous. Very transparent communication between are agent and the California fair act agency. The price was very fair and I would recommend Bamboo insurance to you if you live in California.
Gary W. | Google Review
Fast and tailored Service! Randy Pantoja was my agent and I was thrilled with his service. He kept it short, to the point, not salesy, yet super helpful and service oriented.
Ahmed N. | Google Review
Because life doesn’t always go as planned.
Homeowners
Resources
We offer reliable, comprehensive coverage at competitive rates that provide peace of mind for the ownership journey ahead of you.
Find FAQs from other homeowners like you, as well as downloadable resources right here.
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Downloadable Resources
Got a question?
Smoke Exposure Preparedness
Emergency Supply Kit
Navigating Wildfires
Seasonal Checklist for Fire Prevention
Still left with more questions than answers? Let’s talk.
How do I get homeowners insurance?
It’s simple for you – complete this form and then our team of expert Bamboo Advocates will get started on your customized experience.
What does homeowners insurance cover?
Homeowners insurance probably covers more than you think. With your policy, you’re covering your home and property for situations where damage is caused by extreme weather, vandalism, wildfires, and crime. It even protects you in situations where visitors or guests experience an injury accidentally caused by you. It’s best to chat with your Bamboo Insurance Agent on what all is covered and most applicable to your unique situation.
Will homeowners insurance cover water damage?
Most homeowner’s insurance policies help cover water damage inside the home if the cause is sudden and accidental. That means it would likely cover the cost to repair your ceiling or floor if a pipe bursts. On the flip side, homeowner’s insurance usually does not cover a slow leak that might’ve been dripping for years behind your refrigerator. It’s not a replacement for general ‘wear and tear’ on your home, but rather sudden and accidental perils. Additionally, homeowner’s insurance generally covers pipes in your home. It does NOT cover the pipes outside of your home that connect to the main water line in the street. If a pipe bursts there, you might need to pay to have someone dig up your front yard to repair the problem. If you think this kind of coverage could come in handy, ask your agent about ‘Service Line’ coverage.
Am I covered if a tree falls on my house?
Homeowner’s insurance typically covers the costs of removing the tree or shrub that fell on an insured structure. If a fallen tree doesn’t damage your home or other structures but blocks a driveway or ramp for the disabled, insurance may pay to have it removed.
What about wildfire? Will I be covered for that?
Homeowners insurance MAY help cover damage to your home and belongings resulting from a wildfire. Given the high risk of wildfires in some areas, some insurance carriers may not be able to offer coverage for fires. In this case they may offer you a separate policy through the state. Check your policy carefully and double-check that you have the coverage you need.
If your home is in an area with a high risk of wildfire, you may need two insurance policies – one that covers fire and one that covers other perils such as theft, water damage and liability. Together these two policies should provide complementary coverage against most perils covered in a standard homeowner’s policy.
- Policy 1: The state of California has a FAIR (Fair Access to Insurance Requirements) program to provide fire insurance to homeowners who have trouble getting coverage from insurance companies. It will cover fire, but not other perils like theft, water damage or liability.
- Policy 2: If you have a FAIR plan policy to cover fire, your insurance company can offer you a DIC (Difference in Conditions) policy that covers perils that are not covered in the FAIR plan. This includes coverage for perils such as theft, water damage and liability.
Will homeowners insurance cover swimming pools, hot tubs, or trampolines?
Possibly! Pools, water slides, hot tubs, and trampolines can be considered an “attractive nuisance” because small children may be attracted to them and risk getting hurt or drowning. With that, most insurance companies require that pools and hot tubs be fenced. Ask your agent if your homeowner’s policy covers liability related to your pool, hot tub, water slide or trampoline.
What about my personal property? Is that covered?
Sure is! A homeowner’s policy provides different types of coverage for your belongings depending on the type and category of the item.
- Unscheduled personal property looks at your belongings in aggregate. Coverage is generally listed as a % of Coverage A (i.e., 50%). If you lost your home to a house fire, for example, you would need to replace everything: furniture, fixtures, bedding, clothing, etc.
- Scheduled personal property refers to types of goods that have separate sub-limits of coverage. Firearms, cash, photography equipment, computer equipment and jewelry all have set sub-limits in a standard homeowner’s policy, such as $5,000 per category. If you have an item worth more than the limit, such as an engagement ring valued at $15,000, you can usually purchase additional coverage for it by providing proof of purchase or an appraisal. If you have a special collection, please bring this up to your agent or an advocate at Bamboo to ensure that you’re covered.
How will I know which homeowners insurance is best for me?
That’s where we come in. We have a team of Advocates who will personalize your coverage, so it covers exactly what you need it to cover. Get started here!
What support does Bamboo Insurance offer?
You’ll have your Bamboo Insurance Agent to rely on (yes, an actual person)! In addition to that, we’ve thoughtfully stocked up our Resource Center with what we’ve heard is most important for you to have access to whenever you need it.
Will homeowners insurance cover me if my dog bites someone?
Maybe. To cover the cost of treating a dog bite, you would need to carry something called ‘animal liability’ coverage. This type of coverage may be included in a homeowner’s policy or may be available for additional cost. Keep in mind, there may not be available coverage for certain breeds of dog, so make sure to read your policy carefully.
What if someone slips & falls in/near my home?
Most slip and fall accidents will be covered, except when you, the homeowner, acted intentionally to cause the slip and fall. If a homeowner’s negligence causes the fall, such as having unmarked obstacles on the property, liability coverage may apply. If there is no negligence, no-fault medical coverage may apply.
I’m getting some renovations done to my house. Are contractors and construction workers covered in my home?
Maybe. Depending on the state and circumstances, a contractor injured on your property may be covered by a homeowner’s liability insurance in coordination with state workers compensation insurance coverage. Homeowner’s insurance will not cover other scenarios with contractors such as poor workmanship.
What types of insurance policies are there?
We’re about to drop some industry terms on you, so brace yourself. If you’re starting out with insurance, it’s smart to get on good terms with these policy types.
- HO-3: A standard homeowner’s policy
- HO-4: Renter’s insurance to protects the belongings of someone renting a home or apartment; the owner of the unit would need a separate landlord insurance policy to protect the structure
- HO-5: A homeowner’s policy with broader coverage for additional perils
- HO-6: Insurance for someone who owns a condominium; the condo association will likely have coverage to protect the building and its common areas
- DP-1: Insurance for the owner (landlord) of a property that may be vacant
- DP-3: Insurance for the owner (landlord) for a property that is occupied by a tenant
I’m trying to make some extra money renting out my house (Airbnb, etc.). Is there coverage for that?
Yes, but you probably don’t have it. Most standard homeowner’s insurance policies exclude short-term rentals. The owner of the home requires special insurance to cover the dwelling during rental periods. If you’re truly planning on pursuing this, contact an agent or the rental service for coverage options.
Still left with more questions than answers? Let’s talk.