about Bamboo

Our Story

Insurance has been around for hundreds of years, and large, established companies must deal with decades of dated systems and processes. In some cases making even small improvements becomes almost impossible… which means you the customer are bearing the costs and experiencing the same service that you have complained about for decades.

How do we know this? Our founders have been there.

Bamboo is a newly formed insurance organization, backed by some of the largest carriers in the industry, and established on the principles of customer advocacy and transparency. We aren’t looking to reinvent the wheel, but to add some grease that ultimately delivers a smooth and pleasant experience for our Customers.

I invite you to join the Bamboo family and allow us to protect your home and assets. You won’t be disappointed.

Sincerely,
John Chu, CEO

Our Philosophy

  • Transparency – Doing whatever we can to help our customers understand the coverages they have purchased. This includes important considerations around coverage limits, deductibles, and items that may be limited or excluded from coverage.
  • Advocacy – Providing the highest levels of support and service to our customers throughout the life of the policy, and especially if they suffer a loss.
  • Ease – Leveraging state of the art technology that delivers a ‘best in class’ operating system for our agents and policy holders.
  • Value – Delivering the best combination of flexible coverage options and low rates to meet the needs of a wide range of customers.

Products

  • Homeowners
    Protect your home and personal property as well as yourself and guests with our Homeowners insurance. From broken pipes that cause water damage throughout the home to unfortunate catastrophic events that require a complete rebuild, Bamboo has you covered.
  • Dwelling Fire
    Bamboo’s Dwelling Fire product provides property coverage for full-time owner occupied, tenant occupied, or seasonal occupied properties. From single family homes, to row houses, to fourplexes, we offer policy options from basic coverage for the most common types of losses to coverage with an abundance of options that provides a better defense for anything life may throw your way. Whether you experience losses from irresponsible tenants, a kitchen fire, or a natural catastrophe, we will be there to help you every step of the way.
  • Flood
    Do you know that a typical homeowners/dwelling fire insurance policy does not cover losses in the event of flood? Don’t worry, we have you covered. Whether you need a new flood policy or additional coverage for your existing flood policy, flexible and affordable options are available for you.
  • Earthquake
    Most homeowners/dwelling fire insurance policies do not cover losses in the event of an earthquake. Bamboo makes sure you have the option of buying coverage to give you peace of mind in the event of “The Big One.” From the most basic earthquake coverage to more comprehensive options, we have the right coverage for you.

*Homeowners and Dwelling Fire policies issued by Catlin Insurance Company, Inc.
*Homeowners policies issued by Sutton National Insurance Company.
*Earthquake and Flood policies issued by Palomar Specialty Insurance Company.

Our Carrier Partners

Bamboo Insurance Services, LLC underwrites and administers residential property insurance for the following insurance carriers:

Catlin Insurance Company, Inc.

Catlin Insurance Company, Inc. (“CICI”) has a financial security rating of A+ (Superior) and is assigned a Financial Size Category of XV from AM Best.  CICI is a member of the AXA XL Companies.

Sutton National Insurance Company

Sutton National Insurance Company has a financial security rating of A- (Excellent) and is assigned a Financial Size Category of VI from AM Best.

Palomar Specialty Insurance Company

Palomar Specialty Insurance Company has a financial security rating of A- (Excellent) and is assigned a Financial Size Category if IX from AM Best.